FAQs
FAQ
FAQ for Companies
We align all projects with SDG 12 (Responsible Consumption) and GRI standards, providing pre-formatted impact metrics for seamless ESG reporting.
Absolutely! We accept laptops, servers, and phones—all securely wiped and either refurbished for reuse or responsibly recycled.
From device stickers to co-branded press releases, we highlight partners at every stage of the process.
Yes. We follow NIST 800-88 standards for data wiping and offer physical destruction (hard drive shredding) with certificates of completion.
Yes. For donated equipment, we furnish IRS-compliant receipts with fair market value assessments.
We offer scheduled bulk pickups nationwide, including palletized or pallet-free logistics for offices/data centers.
Less than 1% of materials go to landfills. Non-recyclables are processed in EPA-permitted facilities for safe disposal.
Partners receive quarterly reports detailing e-waste diverted (tons), CO2 saved, and devices donated—ready for CSR reports.
We cover all 50 U.S. states and partner with certified recyclers globally for international projects.
A donation or recycling volume of 50+ devices qualifies for a featured partnership spotlight.
Most pickups are scheduled within 72 hours, with expedited options for time-sensitive data security needs.
Yes. We maintain R2v3, RIOS, and NAID AAA certifications, with annual third-party audits.
Yes! We recycle all electronics, regardless of condition, and adhere to strict hazardous material protocols.
Very Important Question, unlike other NonProfits we provide a Financial Transparency Statement, See Below: "How Your Donation Is Used" 1. Simplified 85% Programs (Tech or Food delivery, education workshops, etc.) Includes program staff salaries 10% Administration (Executive salaries, accounting, legal) 5% Fundraising (Grant writing, donor outreach) 2. Salary Disclosure Section "We prioritize program impact while compensating our team fairly. Here’s how salaries are allocated: Program Staff: 70% of salary costs (e.g., teachers, nurses) Management/Admin: 30% (e.g., Executive Director, HR)* 3. Key Transparency Line *"Every dollar you give works hard: $0.85 directly funds programs (including frontline staff) $0.10 keeps the lights on $0.05 helps us reach more supporters like you.
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CSR Director, Dell Technologies
Partnering with Sustainable Tech Alliance helped Dell meet our 2025 circular economy goals while supporting NJ communities."